How long does shipping take?+
Standard shipping typically takes 3β5 business days within the US. Express shipping (1β2 days) is available at checkout. International orders generally arrive within 7β14 business days depending on the destination country.
Do you offer free shipping?+
Yes! We offer free standard shipping on all orders over $0 within the US. For international orders, free shipping is available on orders over $100. Simply add items to your cart and the discount will be applied automatically.
What is your return policy?+
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, return it in its original condition within 30 days for a full refund or exchange.
Are your products really sustainable?+
Absolutely! We use bamboo, organic cotton, merino wool, and recycled fibers in our products. All our packaging is plastic-free and made from recycled materials. We're also a certified B Corporation.
How do I care for my products?+
Each product comes with specific care instructions on its label. Generally, wash in cold water on a gentle cycle and tumble dry on low heat. Avoid bleach and fabric softeners.
Do you offer wholesale or bulk orders?+
Yes! For bulk orders of 50+ units, please contact our wholesale team at wholesale@planetliving.com. We offer competitive pricing and custom branding for qualifying orders.
Can I track my order?+
Yes! Once your order ships, you'll receive an email with a tracking number to track your package through our carrier's website.
Do you offer gift wrapping?+
Yes! We offer beautiful, plastic-free gift wrapping using recycled paper and natural twine for $0 per item. We can also include a personalized gift message at no extra charge.